Secure Trade on Junk Mail powered by Truzo

Buying & selling online has seen massive growth since the Covid-19 pandemic started and Junk Mail has realised the changes in the environment and embarked on a journey to create South Africa’s first marketplace that allows secure payments through an escrow service!

The safety of our users has always been at the forefront of everything we do, thus Secure Trade was born.


What is Secure Trade?

Secure Trade is an Escrow Service on Junk Mail provided by a third-party called Truzo. Secure Trade allows buyers and sellers across South Africa to trade safely on Junk Mail.


Who can use Secure Trade?

Anyone can make use of Secure Trade on Junk Mail, whether you are an individual or a business.


What does Escrow mean?

According to Investopedia, “Escrow is a legal concept describing a financial instrument whereby an asset or escrow money is held by a third-party on behalf of two other parties that are in the process of completing a transaction. Money, securities, funds, and other assets can all be held in escrow.”


How does Secure Trade on Junk Mail work?

  1. The seller places a FREE advert on Junk Mail and enables Secure Trade on the ad placement form. (The Secure Trade tick box will only appear if certain conditions of the advert are met.)
  2. The seller registers for Secure Trade.
  3. The buyer enquires on a Secure Trade enabled advert.
  4. The buyer registers for Secure Trade.
  5. The buyer and seller agree on the goods that need to be provided, the price for the goods, whether the goods will be collected or delivered, the number of inspection days required and how the Secure Trade fees will be handled.
  6. The buyer funds the transaction and the money is placed in Escrow.
  7. The seller sends the goods, as agreed upon or the goods are collected by the buyer.
  8. The seller confirms that the buyer has received the goods.
  9. The buyer releases the payment or the payment automatically gets released after the inspection days have lapsed.

Buying and selling with Secure Trade is safe and easy. So what are you waiting for? Start selling today!




Find out more about Secure Trade:





Contact us for more information:


You can contact the Junk Mail customer care department on securetrade@junkmail.co.za or call us on 012 342 3840.


Contact Truzo on securetrade@truzo.com or call 011 486 0692 / 011 486 0847 if you have the following issues/queries:

  • Registration queries
  • Login queries
  • Transaction queries
  • Dispute queries

Junk Mail Trading Hours:

08:00 - 16:30 Monday to Friday

Truzo Trading Hours:

08:00 - 17:00 Monday to Friday


For URGENT queries, especially after hours or on weekends, please send an email to securetrade@truzo.com with “URGENT” in the subject and a full description of the query in your email so we can connect you with the correct person as soon as we possibly can.




More about Truzo and their Escrow platform:






Disclaimer:

Secure Trade is a third-party Escrow Services platform powered by Truzo. Truzo is regulated by the Financial Sector Conduct Authority (FSCA) and conducts rigorous compliance checks on every Truzo user to ensure a safe and secure environment. Truzo (Pty) Ltd (2016/390144/07) is an Authorised Financial Service Provider (FSP 51539).